3/16/2018 - FAQ

The most important questions answered immediately:

How to ship and how much are the shipping costs:

We ship with DHL by default. The shipping within Germany costs 4,90 € and is free from 80,00 €. Inside Europe shipping costs 13,90 € and outside Europe 18,90 €.

Which payment methods are available:

At present we offer PayPal, direct debit and bank transfer as payment methods. PayPal Plus also offers payment by credit card. 

Availability information:

Since the range of Ropes is too big to stock all, we always have a small number of certain Ropes in stock and order all others on request. Therefore, the delivery time can sometimes take up to about 25 days. If you want to know exactly what is available immediately or how long the delivery time for certain articles takes, please send us an eMail to:

Further questions:

For further questions please use the chat at the bottom left of the page or our contact form.